Privacy Policy

At Cutler Bay Flower Shop, we take your privacy seriously because trust is the foundation of every bouquet we deliver. When you order fresh roses for a loved one or sunflowers for a celebration, we handle your information with care to ensure a safe, smooth experience. This policy explains how we collect, use, and protect your data in line with U.S. laws like the California Online Privacy Protection Act (CalOPPA) and, where applicable, the California Consumer Privacy Act (CCPA). We're a small Miami business, so we keep things straightforward and secure.

What Information Do We Collect?


To process your orders and deliver joy, we collect:


  • Personal Information: Your name, shipping/billing address, phone number, email, and payment details (like credit card info, which we don't store after processing).
  • Order Details: Flower selections, delivery instructions, and special notes.
  • Non-Personal Information: Browser type, device info, IP address, and how you use our site (via cookies for better navigation). We only gather what's needed—no more, no less.


How Do We Use Your Information?


Your data helps us:


  • Fulfill orders and arrange same-day flower delivery in Miami-Dade and Broward.
  • Send confirmations, updates, or care tips via email or text.
  • Improve our site, like suggesting orchids based on past favorites.
  • Comply with legal requests or prevent fraud. We don't use it for marketing without your permission.


Do We Share Your Information?


We only share your information when it is necessary to fulfill your order or comply with the law. This may include:


  • Delivery partners to ensure your flowers are delivered safely and on time.
  • Payment processors (such as Stripe) to securely process your transactions.
  • Legal authorities, but only when required by applicable law.


We do not sell your personal information. If you have any questions about how your information is used, please feel free to contact us.


How Do We Protect Your Data?


We use strong encryption (SSL) for our site and payments, plus secure servers to guard against unauthorized access. Our team follows best practices, but remember, no system is 100% foolproof—we'll notify you if there's a breach.


Cookies and Tracking


Our site uses cookies to remember your cart or preferences. You can manage them via browser settings. We use Google Analytics for site insights (anonymized data only).


Your Rights and Choices


You control your info:


  • Access/Update/Delete: Email us to see, correct, or remove your data.
  • Opt-Out: Unsubscribe from emails anytime or say no to marketing.
  • CCPA Rights: California folks can request info disclosures, deletions, or opt-outs twice a year.
  • Do Not Track: We honor browser signals where possible. For Spanish speakers, ¡contáctanos para ayuda en español!


Children's Privacy


Our site isn't for kids under 13—we don't knowingly collect their data. If we learn of any, we'll delete it promptly (per COPPA).


Changes to This Policy


We may update this as laws or our services evolve—we'll post changes here and notify you by email for big ones.


Last updated: December 08, 2025.

We value your trust. Questions?


Visit us at 22430 Old Dixie Hwy or call (786) 582-4743—let's keep things easy and secure!